Tata Sky — Tata sky don't pay heed to requests, Unfair Trade practice and Deficiency in Service

Address:Kapurthala, Punjab

On Friday, 27 February 2015 6:07 PM, rajneesh madhok <[protected]@yahoo.com> wrote: SUBSCRIBER ID: [protected] REGISTERED MOBILE NUMBER:[protected] Sir, REQUEST MADE ON FEB 25, 2014; IN RESPONSE TO THAT CALL RECEIVED FROM YOUR CUSTOMER CARE EXECUTIVE BUT THE EXECUTIVES OF TATA SKY ARE SO CARELESS THAT DESPITE MY UNDERMENTIONED REQUEST[protected]RECECIVED MESSAGE TODAY I.E. ON 28-AUG-2015 THAT ----- REQUEST COMPLETED FOR SUPREME SUPORTS KIDS-1810 (WHO MADE THIS REQUEST) VALID UNTIL 28-AUG 15. CURRENT A/C BAL RS 1097.03, DUE DATE 04 DEC 15. NOW COME TO THE POINT: Tata sky Executives are careless and having no concern about customer requests. When customer want to change to lower package and go to the menu and choose options the requests are never completed. When the customer lodge complaint or make request through its Registered E-mail id that request has never been considered. Why the customer is being forced to wait till 28 Aug 2015 to make changes in requested options, ---- it is very clear that there is no customer care executive in Tata Sky who will listen to your pleadings. TATASKY HAS NOT CHANGED FROM MY HIGHER PACKAGE TO LOWER PACKAGE AND TATASKY IS DEDUCTING AN HIGHER AMOUNT DESPITE MY REPEATED REQEUSTS-----DEFICIENCY IN SERVICE AND UNFAIR TRADE PRACTICE ADOPTED BY TATA SKY I request with folded hands to do the needful and oblige. Regards, Rajneesh Madhok, M.Com, LL.B, Advocate, B-xxx/63, Nehru Nagar, St. No. 2, Railway Road, Phagwara-144401 (Pb) Registere To The Tata Sky Ltd, 3rd Floor, C-1, Wadia International Centre (Bombay Dyeing)’ Pandurang Budhakar Marg, Mumbai-400025 To The Nodal Officer of Punjab, Tata Sky Ltd, E-46, Eltop Industrial Area, Phase-8, Mohali (S.A.S. Nagar) Ph:[protected], Sir, SUBSCRIBER ID: [protected] REGISTERED MOBILE NUMBER:[protected] REQUEST TO ACTIVATE DHAMAL CRICKET PACK ANNUALLY & DEACTIVATE SPORTS KIDS PACK I have paid Rs 2860/-for Tata Sky Subscriber ID [protected] & Bonus of Rs 15/-, My new A/c Balance is Rs 2907. I hereby request you as under: 1. I am discontinuing Sports kids pack and from today want to shift toDHAMAL CRICKET PACK WITH DHAMAL MIX PACK + STAR SPORTS 3+ FREE REGIONAL PACK OF PUNJAB. 2. As per plan of Dhamal Cricket Pack I have paid Rs 2860/= for annual subscription as per plan. 3. I have received the message of payment received by your end through AD-MyTSKY at 2:58 P.M. on Feb 26, 2015 at my Registered Mobile Number:[protected]. 4. As there is change of pack in my current request so I have not given the Missed call as per your message to be given at [protected]. 5. That the customer Care Executives of Punjab is being E-mailed to get the fresh request activated with change of pack. Thanking you, Yours sincerely, Rajneesh Madhok, M.Com, LL.B., Advocate, B-xxx/63, Nehru Nagar, St. No. 2, Railway Road, Phagwara-144401 (Pb) Ph:[protected] ; [protected]@yahoo.com On Wednesday, 25 February 2015 10:09 PM, rajneesh madhok <[protected]@yahoo.com> wrote: To The Tata Sky Ltd, 3rd Floor, C-1, Wadia International Centre (Bombay Dyeing)’ Pandurang Budhakar Marg, Mumbai-400025 To The Nodal Officer of Punjab, Tata Sky Ltd, E-46, Eltop Industrial Area, Phase-8, Mohali (S.A.S. Nagar) Ph:[protected], Sir, SUBSCRIBER ID: [protected] REGISTERED MOBILE NUMBER:[protected] REQUEST TO ACTIVATE DHAMAL CRICKET PACK ANNUALLY & DEACTIVATE SPORTS KIDS PACK I have paid Rs 2860/-for Tata Sky Subscriber ID [protected] & Bonus of Rs 15/-, My new A/c Balance is Rs 2907. I hereby request you as under: 1. I am discontinuing Sports kids pack and from today want to shift to DHAMAL CRICKET PACK WITH DHAMAL MIX PACK + STAR SPORTS 3+ FREE REGIONAL PACK OF PUNJAB. 2. As per plan of Dhamal Cricket Pack I have paid Rs 2860/= for annual subscription as per plan. 3. I have received the message of payment received by your end through AD-MyTSKY at 2:58 P.M. on Feb 26, 2015 at my Registered Mobile Number:[protected]. 4. As there is change of pack in my current request so I have not given the Missed call as per your message to be given at [protected]. 5. That the customer Care Executives of Punjab is being E-mailed to get the fresh request activated with change of pack. Thanking you, Yours sincerely, Rajneesh Madhok, M.Com, LL.B., Advocate, B-xxx/63, Nehru Nagar, St. No. 2, Railway Road, Phagwara-144401 (Pb) Ph:[protected] ; [protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12300
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information