[Resolved]  Tata Sky — tata sky dth relocation

Hi,

I have lodged a call regarding relocation of my tata sky dth on 19 feb 2018 and the technician visited on 20th feb 2018 but after visiting he denied to relocate the dth and giving reasons it wont be any of the location. I requested him to fix it on the roof but he denied by saying there is no space to fix it where as there is lots space and we can easily fix the dth. Some time later i realize that technician doesn't want to climb on roof and because of that he was giving excuses. It seems tata sky doesn't value their customer. Very bad and pathetic experience.
Tatasky wo no#139vv4ne
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Mar 25, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2018
Tata Sky Customer Care's response
Hi, this is not the experience we want you to have. We will contact you soon.
Complaint comments 

Comments

Thanks for the quick response and resolution.

I wanted to know how the second technician relocated DTH and it is working fine now, while the technician visited earlier refused to relocated by saying signal will not be caught at the location. It seems and behavioral wise I felt technician doesn't want to do the work and that's why he was giving excuses. Vey bad and pathetic experience.
Tata Sky Customer Care's response, Feb 24, 2018
Verified Support
We understand that you had a bad experience with us. Your feedback is noted and will ensure corrective measures are taken on this.

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