[Resolved] Tata Sky — tata sky no response; non-interest to solve my problem

chatdeepak

from Ponda, Goa

Address:

Pune, Maharashtra, 411007

Tata sky have discontinued sony set and ten sports since 1st october 2018, in spite of the fact that aforesaid channel are included in my list of channels subscribed. I was directed to dial certain number which i did immediately got a message that "our representative will call shortly". That representative is yet to call!! In the process, i missed good programme.in fact, even today all the numbers mentioned in the customer care directory remain unresponsive... I think, showing the right attitude of customer service... Don't respond!! (Sic). I am a subscriber of tata sky from 2007. I find their attitude is rather monopolistic... "take what i throw at you or get out..!!" they don't bother about anything. Their sole motive is to harass a customer as badly as they can. Totally non communicative...
With this note i want to hear from them why the channels were stopped without informing me.

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Nov 20, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Tata Sky Customer Care's response Hi, we understand what this has been like for you. Commercial negotiations with broadcasters broke down because what they were seeking would have forced us to hike our prices. Hence we have had to drop a few channels while keeping the popular ones on. Please bear with us for some time because we are doing this in our subscriber's interest. Click the link https://goo.gl/E3Yiv3 to know more details.