[Resolved] Tata Sky — tata sky : one hd connection not viewing properly. | |||
Ref : id no.: [protected] in the name of bipin sumant Dg com no. :[protected] Card no. :[protected] On 30th may old dg com replaced with new hd dg com and connection restored. Since the we cannot see tata sky channels properly there are frequently disconnections with following message "there has been change of digicard or modification in your tata sky account you will not be able to view this recording (5)." I had thrice called on your complaint number since restoration of new hd connection and explained my problem over phone. On 13th june representative from tata sky had been to my place. He observed my problem on tv screen. He took some photographs of digicom and tv screen etc. He also talked to tata sky official. However my problem is not solved till this time. Still frequent interruptions being faced by me on tata sky channels with appearance of above message. Once again i request to attend my complaint on priority basis and resolve my problem. Regards Was this information helpful? | |||
Jul 17, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jun 16, 2018 Tata Sky Customer Care's response Hi Shirish, your query has been registered. Please allow us some time. We will look into it with utmost care and get it resolved as quickly as possible. Here is your SR# 15OO7DJQ.
| |||
2 Comments | |||
Comments
I have singal issue with Tata sky and register compliant 3 time in last one month .all the time untainted person come to my house and with doing any thing they people charged amount from my account .when I write to nodel officer they have write mail to me we are unable to Contact you .
this is totally harassment by Tata sky
this is totally harassment by Tata sky
Tata Sky Customer Care's response, Jun 17, 2018
Verified Support
Hi, this is not the experience we want you to have. Kindly share your RMN/Subscriber ID for further assistance.
42%
Complaints
12301
Pending
0
Resolved
5113
View all 12301 Tata Sky reviews & complaints
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
View all Tata Sky contact information
On the tv, there is just a blank screen with a message ...: "this is the wrong card for this set top box (Pairing error). Nds no...[protected] digicard id[protected]"...
My subscriber id is [protected]
Please resolve this problem...