[Resolved]  Tata Sky — tata sky /pairing error

Address:Kottayam, Kerala, 686506

I didn't use the service for 4 months. Then i recharged yesterday but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[[protected]] digicard id[[protected]]"
My subscriber id is [[protected]]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks.
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Aug 9, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2018
Tata Sky Customer Care's response
Hi, we hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

Ive been calling the helpline for past two minutes to resolve a problem. all that your executives do is postpone my complaint..worst service ever.
wanted to relocate my tata sky but i am choosing to switch my dth operator..totally fed up by tata sky

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