[Resolved]  Tata Sky — tata sky pairing error on my tata sky dth

Address:Bangalore, Karnataka, 560006
Website:www.tatasky.com

I didn't use the service for 4 weeks. Then i recharged today at 1:30 pm but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.:
Digicard id:
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 19, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2018
Tata Sky Customer Care's response
Hi, allow us to help you. We will contact you soon to get this sorted.
Verified Support
Mar 19, 2018
Tata Sky Customer Care's response
We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

Dear Sir,
I have recharged on dated 11/03/2018. but your company not response me. I have not seemed any chainal. I have not satisfied from your company.
So pls returned my 250 rs

Thanking You

[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information