[Resolved] Tata Sky — tata sky responded back stating they cannot provide service | |||||
On 25th march 2018 it was identified that my tata sky setup box power was not getting on.in the morning at around 7:45 am i had complained to customer care to which they had assigned to their technician. I got a call from the technician stating that they wont be able to provide service as the local cable operators wont allow them to enter the premises. For this i completely took the responsibility to take care of their picjk up and drop facility to ensure that my issue is resolved. Still the customer care raised complains are being cancelled by their technicians and they are not willing to help us out. I have repeatedly making calls to the tata sky customer care but this is of no use. My subscriber id : [protected] Was this information helpful? | |||||
Apr 27, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Mar 27, 2018 Tata Sky Customer Care's response Hi, this is not the experience we want you to have. We will contact you soon.
| |||||
 2 Comments | |||||
Comments
We have booked complaint for Tata sky not working since last three days.
Yeesterday some one phoned for visit at Latur instead of Pune. We requested to transfer to Pune.
Today same thing again.
Please transfer following wo to Pune pin 411015
wo no 13SW6C8Z
Yeesterday some one phoned for visit at Latur instead of Pune. We requested to transfer to Pune.
Today same thing again.
Please transfer following wo to Pune pin 411015
wo no 13SW6C8Z
Tata Sky Customer Care's response, Mar 29, 2018
Verified Support
Hi, your concern is certainly noted! We will contact you soon regarding this.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
12301
Pending
0
Resolved
5113
View all 12301 Tata Sky reviews & complaints
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
View all Tata Sky contact information
Question is my account balance is available till 3rd April after which comes the recharge date. Are they going to refund me the left account balance. if yes, would that be fair enough after being a customer for 2 years and later come to know that TATA a brand trustworthy, betrays the customer by not providing service.
Will that be valid to consider this refund?