Tata Sky — tata sky set top box - this is the wrong card for this set top box
Bangalore North, Karnataka, India
BaBasmah Irfan on Feb 20, 2019
I have recharged my tatsky account after 3 months today and i see the error "this is the wrong card for this set top box" on screen. Tried to remove the digicard and wipe and insert. Still doesnt work. Called customer care and they refresed the signal, still doesnt work. Customer care is useless and this is frustrating.
Also cancelling the connection means that i do not get my money ack for set top box or connection, what a waste!
Subscriber id - [protected]
[Feb 20, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified SupportTata Sky Customer Care's response, Feb 24, 2019
Hi! We believe you have been communicated regarding your concern. Do write back to us for any further assistance.
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