Tata Sky — tata sky ultra pack

Address:Dakshina Kannada, Karnataka, 585013

Hi, we have recharger for rs. 10, 750 for ultra pack subscription in tata sky for our 2 setup box one year subscription as informed by the call centre agent
Since we have 2 box we were not getting the messages and the recharge was not done. Instead they were deducting monthly rental from our account till all the amount had been utilized from my account
The call centre is refusing to make any changes and want us to pay again
This is a very negative and unfrofessional responses from a tata sky and i will never be using this in future
Just wanted to complain to make
Was this information helpful?
No (0)
Yes (0)
Tata Sky customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

My subscriber ID is [protected].

Have forgotten my RMN and login email/password.

Can you please reset this or just add the movies and sports channels to it please.
Tata Sky Customer Care's response, Nov 23, 2018
Verified Support
Hi, we have your request registered. Please hang on as we will get in touch with you very soon.
Tata Sky Customer Care's response, Nov 24, 2018
Verified Support
We tried to call you on 23/11/2018 on your registered mobile number 985****770 but we couldn't reach you. Request you to please provide us with an alternate contact number so that we can get in touch with you.
Please modify the my TATSky was not receiving signals of ID [protected].
Chundru Satish's reply, Nov 12, 2018
my dish is not working properly..
Tata Sky Customer Care's response, Nov 23, 2018
Verified Support
Hi, that's not how it should have been. We've refreshed the signal. Please turn off the set top box for few minutes. Turn it on and check if the problem persists.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12300
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information