[Resolved]  Tata Sky — Tata Sky Unsuccessful recharge

I did a recharge (Rs 700/) through the Rechargepayindia website for my Tatasky account and still it's not reflected in my account.

Message from Rechargepayindia was as follows :

Your transaction with www.rechargepayindia.com was successful

Transaction ID: 613CD40814D5A
Merchant Website: rechargepayindia.com
Amount Paid: 700.00
Order Date:[protected]:36:34
Customer Phone Number: [protected]

Please do the needful for refund or resolve the issue as soon as possible
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Nov 29, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2021
Tata Sky Customer Care's response
Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
Verified Support
Oct 21, 2021
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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