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[Resolved]  Tata Sky — tata sky wo no#1m6cx0fa

I am not able to view the channels since 4 days and i have been following up with your team for a visit of technician. Set box is not receiving the signals, till now no one has called to check the address or visit. And i have been receiving false commitments that technician will call in next 1 hrs so.

I am extremely disappointed with the service, if you really care about the customer service then this is not the way your team will respond.

I have been using the tata sky service since last 8 years, but such pathetic revert i haven't witnessed till now.
Complaint marked as Resolved 2019-09-30 09:52:59

Complaint Status


[Aug 19, 2019] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response Aug 20, 2019
Hi, we are here to assist you. We have raised a service request. Rest assured, you will hear from us soon.
Verified Support
Tata Sky Customer Care's response Aug 28, 2019
Hi, please be informed that we will require a permission letter from your local cable operator in order for our technician to assist you with your concern.
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    Customer satisfaction rating
    35%
    Complaints
    9898
    Pending
    95
    Resolved
    3376
    location
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098