[Resolved]  Tata Sky — tata sky - a mental harassment

I took tata sky conmection on 07/11/2017 and my id is[protected]. The plan i was promised was not provided to me. When i called gurgaon service centre and dealer they did an additional recharge of 990 and told me that i can activate the promised pack. But the recharge was reverted 3 hrs later without informing me. Tata sky customer service is saying dealer has all authority and dealer is saying you paid directly to tata sky guys so check with them.