[Resolved]  Tata Sky — tatasky cheat customers by wrong due date calculation

Address:Thane, Maharashtra, 401107
Website:www.tatasky.com/wps/portal

This is with reference to my tata sky id [protected] for which the due date is calculated wrongly every month. I doubt like this they may be cheating from other customers also. For my case i received message from tatasky on 5th september 2018 morning that "your tata sky id will get deactivate tonight" which clearly shows that i have paid for 5th september 2018 till mid night. I have recharged on 5th september 2018 which is supposed to deduct from 6th september 2018 on daily basis till 30 days which completes on 5th october 2018 till mid night. But after recharge i received sms from tatatsky that "next recharge date is 4th-oct-2018" instead of 6th-oct-2018 which clearly shows a deficiency of 2 days which tata sky is making their own income from lakhs of customers by cheating. Even the call center executives are not willing to understand this simple thing. I have to speak with 3 executives (Bireshwar, sonali, pooja) to explain this simple thing.
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Oct 27, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
Tata Sky Customer Care's response
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
Oct 11, 2018
Updated by sudip17pal
Thanks for your response. The complained is still not resolved. And for your kind information I have disconnected he service also from this month
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