[Resolved] Tata Sky — technical issue/ pathetic services | |||
Hi, my tatasky id is [protected]. I have to call technicians every two weeks, these connections are for my parents and they can’t handle this crap all the time. Tatasky is charging rs150.00 for every visit, i have asked them to close 1 connection out of 3 but that is still active and i’m paying for it for nothing. I have called them several time to change the setup box because it hangs in 15 minutes and then we have to restart in every 15-20 minutes. No resolution provided. Was this information helpful? | |||
Sep 27, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jul 29, 2019 Tata Sky Customer Care's response Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.
Verified Support Aug 22, 2019 Tata Sky Customer Care's response We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
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 2 Comments | |||
Comments
Not receiving the signal properly Signal strength is 60 & was signal Quality is 00 ...This is the My complaint ... Whether is Gud also ... Signal was week in Quality ... How was the problem will solved Tata sky
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Tata Sky Customer Care's response, Jul 29, 2019
Verified Support
Hi, we do not want you to feel this way. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.
Tata Sky Customer Care's response, Jul 30, 2019
Verified Support
We were unable to get in touch with you. Share us an alternate number so that we can get in touch with you at the earliest.
14 days gone but till now my problem not resolve, technician visit before 10 days and received 550 rupees for new box but they have closed my complaint, customer care do not response my call
Tata Sky Customer Care's response, Jul 31, 2019
Verified Support
Hi, your concern is certainly noted. Please share us your RMN/Subscriber ID, we will help you further.
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