[Resolved] Tata Sky — technician took cash but didn't put it in the account

 
1 Review
 munishgoel on Sep 16, 2018
Dear mr sanjay mittal,

I have been an ardent user of tata sky since 2006 having more than 16 connections at our 3 residences with almost all on annual platinum hd packs.

Everything was smooth until last 2 months.in the last 2 weeks i made 2 complaints (Service request no: 17ih6opr and 17mhav1h). It is my regret that both complaints were handled very unprofessionally without satisfying me.

I am tired of explaining the entire thing to one by one to over a dozen people and not even a single person has taken anything i have said seriously..

I would also like to inform you that i will wait at most a week starting today, if no solution is found, i will be approaching the consumer court against tata sky, the local service center of tatasky and the technician who visited to solve this issue. Kindly treat this email as a final notice and a last change to solve this issue before i seek legal assistance.

I am attaching a call recording for your reference.

Complaint marked as Resolved Oct 26, 2018

Complaint Status


[Sep 16, 2018] Tata Sky customer support has been notified about the posted complaint.
Verified Support
Tata Sky Customer Care's response, Sep 24, 2018
Hi, we believe you have already been communicated regarding this.
Updated by munishgoel, Sep 24, 2018
Yes, you are right that I have been communicated regarding the mentioned complaint but the saddest part is no action has been taken yet in spite of me having proved many proofs of my claim. I never expected a Tata group company to have such a bad customer service.

PS: This didnt even deserve 1 star.
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    Tata Sky - technician took cash but didn't put it in the account