[Resolved] Tata Sky — this is the wrong card for this set top box. (error pairing)

Anguno

from Silchar, Assam

Address:

797001

Dear Tata Sky Customer Service

As attached in the image, my Taty Sky is showing "This is the wrong card for this set top box (Pairing error"
NDS No.[protected]

I have recharged today i.e. 14th of June 2018, but the service is not working and the attached is the copy of the error page. Please find he attachment given below.

Please fix this issue.

+1 photos

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Jul 21, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2018

Tata Sky Customer Care's response Hi, we have raised a service request to sort this and you'll hear from us at the earliest.

Verified Support

Jun 20, 2018

Tata Sky Customer Care's response We tried calling you on your RMN but couldn't get through. Please share your alternate contact number for quick services.