[Resolved] Tata Sky — this is the wrong card for this set up box

P V Anthony Buansing

from Bengaluru, Karnataka

Address:

560027

This is the wrong card for this set up box (Pairing error)
Nds no.:[protected]
Digicard id is[protected]
(14)

Please review the problem asap. I've been dealing with this problem everytime i try to watch the sports channel.
Please... Please... Resolve this asap

The subscription id: [protected]

Thank you

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Dec 14, 2018

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

Tata Sky Customer Care's response Hi! Remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward
and the arrow pointing towards the Set-top box) and let us know the status.

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Comments

Gangaprasad Choudhari

from Raia, Goa

I'm just fed up with the Tata sky as pairing error is receiving. Tried calling customer care but that us also waste of time as they couldn't connect me with executives. Please call back immediately [protected].

Tata Sky Customer Care's response, Nov 15, 2018

Verified Support

Hi! Remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward
and the arrow pointing towards the Set-top box) and let us know the status.

Aravindrajs24

from Chennai, Tamil Nadu

In our tata sky dish last two days throws pairing error like this is the wrong card for the set top box.i need the solutions for this issue.i will try options but it not works.i need the permanent solutions else i will move any others option.i am eagerly wait for us action.

Tata Sky Customer Care's response, Nov 15, 2018

Verified Support

Hi, we do not want to see you leaving us. Remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.