[Resolved] Tata Sky — this is wrong card for this set up box

Md Wasim Kasmani

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400072

I was not using the connection for a sometime now and once i'm back switched on my tv to fine this pairing error my rmn is [protected] please help me get this sorted out as this ipl season.
I need to recharge for star sports and start watching ipl so please get this sorted at the earliest. It s a bit frustrating on why i get such errors from a reputed company please sort this out

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May 2, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2019

Tata Sky Customer Care's response Hi, we are here to assist you. Please turn off the set-top box. Remove the digicard and wipe it with a soft dry cloth and then insert the digicard into the slot. Turn it on and check if the problem persists.