Tata Sky — transaction made to the tatasky limited but not reflected in my tatasky account.

This is Bhoomika Chandrashekar and I had to recharge my Tatasky account. I recharged for Rs 1178 through Google pay but the amount has not been reflected to my Tatasky account. The amount has been transferred to billdeskpg.[protected]@icici according my Google pay information. So please check if the amount has reached the same and please take some action.

Please fetch the attachment below which shows that I have made a transaction to your account.

Thank you

Regards,
Bhoomika Chandrashekar
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Tata Sky customer support has been notified about the posted complaint.
Jan 02, 2020
Updated by bhoomika chandrashekar
I had raised a dispute saying that the amount has been debited from my account but not reflected on my Tatasky account.

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I recieve pairing problem and blank screen.. On the screen pls resolve my problem... My rmn no[protected]...but my contac no.[protected].. Pls resolve my problem

Tata Sky Customer Care's response, Jan 6, 2020
Verified Support
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
I am facing the same issue of "this is the wrong card for this setup box (Pairing Error)". My Subscriber ID is- [protected]
and my mobile number is - [protected]

Tata Sky Customer Care's response, Jan 6, 2020
Verified Support
Hi, we have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
Tata Sky Customer Care's response, Jan 7, 2020
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

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