[Resolved]  Tata Sky — tv connection

Address:603103
Website:In

I have only two connections but just realised i had been charged for the last five years for another two connections of my neighbour... So i was paying for 4 connections... Which i just found out... Not resolved my problem. Tatasky is asking me to give an order to disconnect the other two connections... But i had never asked for the other two connections... Why do i have to give an order to disconnect that. My local operator in chennai to installed it is trying to say the earlier people who were there did it... And they are new people who have come in... They are ignorant of the whole connections. What do i do...
I have lost so much money paying up for the connections which were not mine.
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Apr 13, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2018
Tata Sky Customer Care's response
Hi, we have raised a service request to address your concern and you'll hear from us at the earliest.
Complaint comments 

Comments

Since from December I haven't recharge today I recharge but the screen show blank and showing a message This is the wrong card for this set up box (pairing error) NDS no (protected)
Digicard I'd is(protected)
(14)
Please I'm a loyal customer of Tata sky I trust this company so,
Please solve this it's very urgent
Thank you
Tata Sky Customer Care's response, Mar 18, 2018
Verified Support
Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID for further assistance.
Vaghela sanju

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