[Resolved]  Tata Sky — unable to change the base package to south sports plus / south prime

Address:600073
Website:www.tatasky.com

Sir,

I have been a tata sky customer for the past six years with the account number - [protected]. I called the customer care to change the base pack to south sports plus which satisfies all my monthly needs and within my budget., but when contacted tata sky refused to change the base pack either to south sports plus and south prime @ 290/- month which is totally unfair for a long standing customer. Kindly change the back pack as per my request, else i have to look for some other operator who takes care the customer request seriously.
Was this information helpful?
No (0)
Yes (0)
Aug 20, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Tata Sky Customer Care's response
Hi, your concern is certainly noted! We will connect with you soon.
Complaint comments 

Comments

The tata sky regional packages are too high and cannot be afford by middle class family. All I requested was to change the base package to South Sports plus or South Prime (Rs.290/- month) for which they are having a special reason that I'm not living in rural parts of Tamil Nadu according to their list of areas to get these packages (what funny world). This is really unfair, pathetic and Im very much sure to opt for another operator who is ready to give me the expected package as per my need that falls within my budget.

Waiting for my account to become 0

Good Bye Tata Sky for all your EXTRA-ORDINARY services.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12300
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information