Tata Sky — Unable to get refund even after 6 days

Tata Sky — Unable to get refund even after 6 days

S Swapnil25786

I have made a transaction of Rs. 249 on 07.01.2020 to Tatasky via internet banking through their portal and received the message of a successful transaction from tata sky as well from the bank about the debited amount later I received the message from the tatsky that your transaction was failed. Since the money is already debited from my account and till now (after 6 days) did not get a refund. Meanwhile, I have contacted to my bank they said the transaction is successful from their side. Now I want to know where is my money because I have not used any intermediate site for this transaction so it should be transparent and till now I should get my refund. So please look into the matter and do the needful. Thanking you in anticipation. Tatasky ID: [protected] Name: S. K. Singh +1 photos Was this information helpful? No (0) Yes (0)
Tata Sky customer support has been notified about the posted complaint. Verified Support Jan 15, 2021 Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon. Verified Support Jan 15, 2021 Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest. Verified Support Jan 15, 2021 Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest. Jan 15, 2021 Updated by Swapnil25786 Thank you so much for your help. I have received my refund.
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