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[Resolved]  Tata Sky — unable to view any channels

Address:Mumbai City, Maharashtra, 400074

We are unable to watch any channels in the tatasky. If we click on any channels the screen shows please subscribe the channel for this much rupees per month.
And if i scan the clannel option on add channel option then also no frequency found on satellite shows on screen.
Please send the procedure of how to download all channels in the tatasky box.
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Feb 4, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2018
Tata Sky Customer Care's response Hi Surendar, that's not how it should have been. Allow us to help you out with this, please share your RMN/Subscriber ID.
Complaint comments 
3 Comments

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Comments

I am not getting the connection from last night why iam not getting it bcoz last night connection not coming standby light is glowing on the set top box. The green light glow and after few minutes its dissaper and channels are not coming after that .very disturb and from last night it was not working why how will going to repay me
Reply
Tata Sky Customer Care's response, Jan 4, 2018
Verified Support
Hi, that's not how it should have been. Allow us to help you out with this, please share your RMN/Subscriber ID. ^Vishal
My old registered name was Himanshu Jain and address was home no. 31 khanderao ward Deori, distt. Sagar, mp(pincode 470226)

New address is home no. 12 khanderao ward, Deori, district sagar, mp (470226)and new name is mr. Virendra Kumar Jain
So plz change these all information.
Reply
Tata Sky Customer Care's response, Jan 5, 2018
Verified Support
Hi, kindly share your RMN/Subscriber ID for further assistance.
My name is "MOHAMMAD YUNUS ", but it has been entered as " MOHAMMAD YOUSIN" ... KINDLY CHANGE IT AS PER THE CORRESPONDING ...

SUBSCRIPTION ID - [protected]...
Reply
Tata Sky Customer Care's response, Jan 5, 2018
Verified Support
Hi, we have made a note of your request and you will soon hear from us.

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