[Resolved]  Tata Sky — unable to view ten 1 and ten 3 sports channel in bumper pack

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I have subscribed bumper pack with rs 4675/- and hd access fee rs 1925 (Annual) in last week and i have been told that under bumper pack, i will be be able to view all sports channel. However, even after repeated call to helpline (12 to 15 calls), i am unable to view ten 1 and ten 3 sports channel. Even your technician has attended thrice but my problem is not solved yet. With each call, i am assured that the problem will be solve but i regret to mention that still i am suffering with the same problem. Now i left with no other alternative but to lodge complaint with you and hope that the problem will be solve.
Last year also i had subscribed the same pack but could not view ten 1 and ten 3 throughout the year.