[Resolved]  Tata Sky — unable to view the channels for which I have paid for

Address:301, Sriven Skypark, 3rd Cross, Noble Residency Road, Central Excise Layout, Doddakammanahalli, Bannerghatta Road, 560083

I am a user of tata sky setup box and this mail is regarding the problem faced by me in many of the channels provided by you. This problem has been continuously troubling me for the past six months. Several complaints were made via telephone but no action was taken by tata sky to remedy the issue.

In majority of the channels which we have purchased, the signal strength is almost nil. Even though the weather conditions are perfect outside, when we switch to the above mentioned channels, the message shown is that the set up box cannot receive any signal or that it may be raining outside. And the issue which i have talked about is seen in majority of the channels which i have purchased in my pack.
Was this information helpful?
No (0)
Yes (0)
Apr 19, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2019
Tata Sky Customer Care's response
Hi, we are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
Verified Support
Mar 18, 2019
Tata Sky Customer Care's response
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12300
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information