[Resolved]  Tata Sky — unanswerable and careless

Address:Coimbatore, Tamil Nadu, 641025

This is swathi from coimbatore... I installed tatasky on sept 28th'17... Aft one month it didn't work... Showed as lost signal and deactivated... Later we contacted to cc and they request us complain regarding it... The point here is cc took it complaint but there is no response from our local area contacters... They're not attending our call.. Last 2days we are trying to contact them but the response they showing is very bad... P. S i recharged before 2days but without watching it you're deducting d amount very bad... Try to resolve it as soon as possible... Thank you
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Dec 17, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Tata Sky Customer Care's response
Hi, we have made a note of your concern and shall call you soon regarding this. Here is your SR# 11CCUR1U.
Complaint comments 

Comments

The connection is not working - saying signal issues while the connection in ground follor and all others in the street is working . In spite of calls and emails, there is no action by Tatasky - from oct 27th am facing this problem
Tata Sky Customer Care's response, Nov 15, 2017
Verified Support
Hi, that's not how it should have been. Allow us to help you out with this, please share your RMN/Subscriber ID.
I am complaint about Rs 300 debit from my account but in tatasky home page show ur transaction fail.

Transaction details- 08Nov17: debited by Rs 300;INB/[protected]/TECHPROCESS SOLUTIONS LTD/]

Please do the needful.
Tata Sky Customer Care's response, Nov 16, 2017
Verified Support
Hi Joyasankar, allow us to take a look into it, please share your RMN/Subscriber ID for further assistance.

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