[Resolved] Tata Sky — unauthorized modification of packs. | |
My tatasky subscriber id is [protected] and i want to complaint about unauthorised modification of my packs daily from past 10 days without my permission. Multiple times i raised concern with tata sky but no solution is provided. I got to know from customer care that this is done through some dealer. But i have never approached any dealer. Everyday i have to call customer care around 2 to 3 times to request for the removal of the packs which got added. I have raised multiple complaints on twitter as well every time i have been told that please give us some more time but no solution is provided. I've also requested for disconnection because of this issue. Request you to please look into the issue on urgent basis and provide solution as soon as possible. Was this information helpful? | |
Feb 27, 2020 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Nov 20, 2019 Tata Sky Customer Care's response Hi! Help is here. We have raised a service request SR#1QW8EIZA. Rest assured, you will hear from us soon.
Verified Support Jan 27, 2020 Tata Sky Customer Care's response Hi, we hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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1 Comment | |
Comments
Our TV screen shows "the setup box needs to be paired". And my subscribers ID was [protected]. Please resolve as quick as possible.
Reply
Tata Sky Customer Care's response, Nov 21, 2019
Verified Support
Hi, we understand your concern. We have raised an SR# 1QXZ4YIS for you and will contact you soon.
Tata Sky Customer Care's response, Nov 22, 2019
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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