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[Resolved]  Tata Sky — unethical behaviour by your service staff charginging money without informing

Address:Ludhiana, Punjab, 141401

My tata sky id: [protected]
Date of incident: 20.12.2107
Description of incident: i have three connections and two dish installed at my premises. During last one month i was having problem in viewing more than 70 % channels. Your tech. Mr. Vicky[protected] on 20.12.17 replaced one dish and told no charges as he took old dish with him. Now on 20th dec. I received sms for rs. 450.00 as charges for the above and the amount was adjusted against my advance deposited with tata sky. I immediately contacted yours distributor person mr. Puneet sharma[protected]. But he very rudely told that they will charge any replacement.
Now pls. Immediately refund my rs.450/- in my account as i always deposit full year amount for my connections.
If i don"t get refund i will go for other course of actions including closure of tata sky services.
Sunil aggarwal
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Jan 22, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2017
Tata Sky Customer Care's response Hi, this isn't the experience we aim for. We will contact you soon to sort this out. Kindly note your SR# 122YGELO.
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The volume on tata sky set top box is so high that when the volume is even on 1 the sound is so high.I hope u can do necessary to resolve the problem.The volume is too high when it is 1 and very low when it is at 0

Tata sky subscriber id-[protected]
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Tata Sky Customer Care's response, Dec 27, 2017
Verified Support
Hi, allow us to help you out with this, please share your RMN/Subscriber ID.
I like to request you to change my present DHAMAL MIX to 199 DHAMAL means Regional Bengali language and Hindi.
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Tata Sky Customer Care's response, Dec 27, 2017
Verified Support
Hi, allow us to help you out, please share your RMN/Subscriber ID.

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