[Resolved]  Tata Sky — unfair charging for complaint visit

Address:501, Sri Sai Anjanadri, No 634, 4th C Main, OMBR Layout, Bangalore, Karnataka, 560043

Our neighbors recently installed tata sky around 27-28 february. So the installation team visited and disturbed our connection and provided them connection. When we lodged a complaint they disturbed neighbors connection and rectified ours. When they complained our connection was disturbed. I checked with our watchman and came to know of the problem. When i confronted, they acknowledged the problem and then sent technician with equipment to restore both connections. I asked the tata sky to refund for the lost period of about a week. Instead they have deducted rs 100 for technician visit.
Was this information helpful?
No (0)
Yes (0)
Apr 21, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
Tata Sky Customer Care's response
Hi! We have raised a service request to address your concern. Rest assured, you will hear from us soon.
Verified Support
Mar 16, 2019
Tata Sky Customer Care's response
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Comments

Tata sky is charging me 2500 per month and they are not allowing me to change to bouquet packs. I am fed of calling their customer care from past month ie february.
Dont select tatasky. Go for some other connection.
My subcriber id is [protected]

Tata Sky Customer Care's response, Mar 14, 2019
Verified Support
That's not how it should have been. Kindly clear the cache and cookies on your browser and try login to mytatasky.com and under "Manage pack" you can select channels or packs of your choice.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12300
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information