Tata Sky — Unisyn Enterprises No Response and Not Refunding the TATA SKY amount

Address:

Shop No. 407, Goyal Trade Centre, Shantivan, Sant Dnyaneshwar Rd, Shantivan Complex Colony, Nensey Colony, Borivali East, Mumbai, Maharashtra 400066

Tata Sky ID: [protected]

Dear sir,

I purchased a TATA SKY connection to upgrade my current setup box through unisyn enterprises (Authorized Channel Partner of TataSky) by paying 1472/- on 28 th January 2021 from sales executive/agent Mr.CHANDRA SEKHAR (contact no: [protected]) (he claimed as so) from Hyderabad. I have paid the amount through the Phonepe app. Transaction ID :T2101281753335425485874

they gave me the wrong information about the free subscription period and a description about the HD set-top box that the connection will be running continuously in bed and rainy weather etc...

But after paying the amount he has not responded. So I contacted him on 28th January 2021 but he gave a vague reply saying "I will do that sir" but he hasn't replied till now .because of his negligent behavior I canceled my order on the 3rd February but the amount has not been received till now.

Looks like there are many victims of this company, filed lot of complaints as well, please take severe action on this fraud company and sales executives and help me to get rid of this issue.

And one more important thing is that Unisyn people are not even answering my call after I am asking for a refund of my amount.
869406 for my Tata Sky WO NO#1-2ND3WKFX
my cancellation order code is 869406

Thanks & Regards,
Krishna vamsi