Tata Sky — unnecessary deduction of my money rs 546

Address:	Faridabad, Haryana, 121001
Website:	Tata sky

I am using tatasky services since 2011
I have added multi tv in june 2018 wire was faulty request made to customer care and they send technician to change wire after the satisfactory approval from customer care approval he changed the wire and before leaving he told nothing wil be charged for wire as it was under warranty.in the evening the balance of 546 rs deducted and i lodged a complaint om 7 th october 2018, and will be resolved till 10 th oct, on 10 th i asked my status customer care told it was cancelled i ask the reason they told it got cancelled automatically withot reloution again the activate same and said will be resolved till 13 th not resolved on that date also. Then i called customer care they told i will lodged another complain id 18agxixv will be resolved on 14 th not resolved yet, again i called for status they are saying for 18 th. And in between this my account validy got expired and delay was from. There side, i ask customer care executive to extend the validity tjey refuse to do so and assured you will got balance asap. Till now nothing and i am not able to watch tata sky.