[Resolved]  Tata Sky — unusual notice showing on tv by service provider

Didn't use the the connection for around 8 months now recharged today but it is showing" wrong card for the set top box "notice. Unable to contact ur customer service . It seems like customer care can only help out with taking loans. Why is the 24*7 also not working like it is asking me to press 5 to get loan . No other option is give . I kindly request you to solve this asap.
Was this information helpful?
No (0)
Yes (0)
Jun 28, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
May 24, 2019
Tata Sky Customer Care's response
Hi, we're here to help. Please remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12300
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information