[Resolved]  Tata Sky — unwanted channel subscription without customer's approval

Address:521241

Tata sky charged us for a music channel that we never subscribed. When i called the customer service they said i did a missed call to subscribe to a paid channel.
We never made the call but we received the subscription without any acknowledgement from us. This is a shady business practice from tata sky and only ruining the name of tata.

Please fix the issue
[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 22, 2019
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2018
Tata Sky Customer Care's response
Hi, that's not how it should have been. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
Verified Support
Dec 21, 2018
Tata Sky Customer Care's response
We hope your query has been resolved! Let us know if you require further assistance, we will be glad to help!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12300
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information