[Resolved] Tata Sky — very poor customer support | |
Tata sky chat messages [6/23/2018, 10:15:03 am] : hi mr. Prashanth..., welcome to tata sky chat support! Let us know how we can help you, by typing in the chat box and clicking on send button. [6/23/2018, 10:15:07 am] mr. Prashanth... : hi [6/23/2018, 10:15:14 am] tata sky: our associates are busy with other customers. So kindly bear with us a while. Your queue position is :10 [6/23/2018, 10:15:57 am] mr. Prashanth... : i got the connection on 26 of may and today i got a message saying tonight my account will be deactivated [6/23/2018, 10:17:10 am] mr. Prashanth... : its not even a month... This looks like you guys are giving false promises at the time of selling the product... It's a breach of false info [6/23/2018, 10:17:44 am] : you will now be connected to deval labde and your chat reference id is 00018adgvsakrrkb. Please note that this chat may be recorded and used for quality assurance and training purpose. [6/23/2018, 10:21:21 am] mr. Prashanth... : hello?? [6/23/2018, 10:23:32 am] mr. Prashanth... : anybody there?? [6/23/2018, 10:26:53 am] mr. Prashanth... :??? [6/23/2018, 10:31:18 am] mr. Prashanth... : what the heck is happening?? [6/23/2018, 10:33:42 am] : as there is no response from you, it seems we may have been disconnected. If you are experiencing technical difficulties and are unable to send a response, you may come back to live chat from the link http://www.tatasky.com/wps/portal and enter your details to chat with us. Was this information helpful? | |
Jul 26, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jun 25, 2018 Tata Sky Customer Care's response Hi, we understand that you had a bad experience with us, allow us to make it better. You'll hear from us soon. Kindly note your SR# 15W32O20.
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