[Resolved]  Tata Sky — VOD service not working properly. Now no response from engineer

Address:Ghaziabad, Uttar Pradesh, 201009
Website:www.tatasky.com/wps/portal

VOD not working since 15-20 days. Engineer saying this will not work on your Airtel broadband. even up to 16mb speed coming.Earlier this was work properly without any issue. my subscriber id is [protected] want to solution for the same. Received call from [protected] sending recording also of call of this engineer. link of recorded call https://goo.gl/JEvWR2
Specially this problem coming after 6-7 pm..

till now 8 visit happened by engineer but problem not yet resolved.
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Aug 5, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2017
Tata Sky Customer Care's response
Hi, that's not how it should have been. We've raised a service request and shall call you soon to resolve your issue.
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