[Resolved]  Tata Sky — without any technician visit charges application

Address:Anandnagar old sangvi pune, Pune, Maharashtra, 411027

Tata sky technician updated my registered mobile number with unkown number and subsequently filed complaint. The complaint was not done by me. On his complaint tata sky customer service people says that our technician visited the place and set top box has been changed for that they charge me. But the reality is neither any technician has visited nor my set top box changed.
It seems that security of customer account with tata sky is very poor as anyone can use other people's account with changing rmn
Was this information helpful?
No (0)
Yes (0)
Feb 12, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2020
Tata Sky Customer Care's response
Hi, that's not how it should have been. We are looking into this matter. We will revert to you very quickly with a useful solution.
Verified Support
Jan 12, 2020
Tata Sky Customer Care's response
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Complaint comments 

Comments

I didnt use tv for like more than 2 months. Now even after recharging it is coming like " this is the wrong card for this setup box (pairing error)
Tata Sky Customer Care's response, Jan 9, 2020
Verified Support
Hi, we would be glad to help you. Requesting you to share your RMN/Sub ID for further clarification.
I ram arya
register mobile nos [protected]
had deactivate tata sky service
but had not get my refund of rs 3270
it has been more than 12 day
yet i have not get an refund
plz solve an issue
Tata Sky Customer Care's response, Jan 10, 2020
Verified Support
Hi, we have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
Tata Sky Customer Care's response, Jan 16, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information