[Resolved]  Tata Sky — working

Address:Jabalpur, Madhya Pradesh

I didn't use the service for 4 months. Then i recharged yesterday but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks.
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May 22, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2018
Tata Sky Customer Care's response
Hi, kindly share your RMN/Subscriber ID for further assistance.
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