Tata Sky — wrong card for this set top box

RajshreeMallick

Address:

A-101, Panda Residency, Satyabhamapur, Balianta, Khordha, Odisha, 752100

Consumer id: [protected]

We are getting the error -

This is the wrong card for this set top box (Pairing error) nds no.:[protected]
Digicard id is[protected]

The set top box was working fine till march 7th and suddenly started displaying this error from march 8th 2019 onward.
Kindly do the needful and help to resolve the issue as soon as possible.

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Comments

Leela Chand

from Delhi, Delhi

I have unable to view any channel on my second connection as my package is 1+1 .the whole of last month also i dis not get any channel on my second tv. Secondly there are some free channels like ezmall and few free other channels which i am not getting. Please do needful.

Tata Sky Customer Care's response, Mar 24, 2019

Verified Support

Hi, that's not how it should have been. Kindly share your RMN/Subscriber ID so we can assist you better.

Virender Chouhan

The channels which I selected are not showing by the Tata sky company. I paid 459/- on[protected] and I did complaint for the same but still problem is not resolved by them. Worst service has given by company.

Tata Sky Customer Care's response, Mar 24, 2019

Verified Support

Hi! This isn't the experience we aim for. Kindly share your RMN/Sub ID and also the channels you are referring to so that we can assist you further.