[Resolved] Tata Sky — wrong card for this set up box msg | |||
Hi Tata sky is throwing an error of wrong card for this setup box (Pairing error) may be this is because i wasn't using cable for more than a month.. But i never expected this kind of trouble from branded set up boxes.. As they should work as and when recharged.. My id is [protected] If you could look into this issue asap and resolve it will be helpful Please let me know if you want me to reset anything Was this information helpful? | |||
Feb 22, 2020 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jan 21, 2020 Tata Sky Customer Care's response Hi, help is here! We have raised your concern and we assure you that it will be resolved promptly.
Verified Support Jan 22, 2020 Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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 4 Comments | |||
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Getting Key Pairing Error in Tata Sky setup box
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Tata Sky Customer Care's response, Jan 21, 2020
Verified Support
Hi, we understand what this has been like for you. We have raised a service request to sort this. Rest assured, you will hear from us soon. Meanwhile, you can also watch TV on the Tata Sky Mobile app or on watch.tatasky.com at no extra cost.
Tata Sky Customer Care's response, Jan 22, 2020
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
I have Tatasky DTH connection and already set the channels online. Also I recharged before due dates regularly.
Lodged complaint with Tatasky but they neither reply nor contact me to resolve the problem.
Lodged complaint with Tatasky but they neither reply nor contact me to resolve the problem.
Tata Sky Customer Care's response, Jan 21, 2020
Verified Support
Hi, you definitely have our attention. Kindly share us your RMN/Sub ID and let us do the rest.
I have complained 2 times but not any action every time complained request number 1TP1FN6F.& 1TKNHFP8.
Tata Sky Customer Care's response, Jan 21, 2020
Verified Support
We have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
Tata Sky Customer Care's response, Jan 23, 2020
Verified Support
We hope your concern has been resolved. Let us know if you require further assistance, we will be glad to help!
They are charging 150 per technician visit and it’s valid only for one month . This’s not fair and they will not give any intimation for charges they will deduct from account balance .
Tata Sky Customer Care's response, Jan 28, 2020
Verified Support
Hi, we do not want you to feel this way. Please share your RMN/Subscriber ID, we will help you further.
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