I was not using the connection as i was out of station for 15 days and now after returning, i recharged my set top box. The recharge was successful. But now i have error message. My reg
Sid [protected]. Please do something as soon as possible.
It shows
This is the wrong card for this set top box.
(Pairing error)
Digicard id is [protected].
(14)
My rmn is [protected].
Please help me to get sort from this problem.
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Jan 13, 2020
Complaint marked as Resolved
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2019
Tata Sky Customer Care's response Hi, your concern is noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Verified Support
Dec 13, 2019
Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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