[Resolved]  Tata Sky — wrong package provided with false commitment

Address:

Ranchi, Jharkhand, 834008

I got a call from rizwan.. And he told we are increasing your channels with lesser amount which you are paying then i told to leave as later tatasky may increase the amount later then he told no it will not happen and plz take benefit of new offer and i denied, then repeated the same then i said ok if price decrease and increases then ok and call disconnected then i received below message

Do needful stop new package provide old package i was using.

Dear subscriber
Tata sky id-[protected]
Your pack change request has been successfully processed. To know all your new packs login to www.mytatasky.com
Your a/c balance:rs 191.83
Monthly recharge:rs 646
Next recharge date:26-apr-19
If applicable, new trai pack multitv prices will reflect in 24hrs. Your a/c balance and next recharge date will be revised accordingly