[Resolved]  Tata Sky — Wrongly and overcharged.

My complain about over charges from tata sky to me. My subscriber no is [protected] and i have done my monthly recharge on 31st august. There were some tech. Issue on 4th sept. Which i reported to tata sky customer care and they advised to have a technician visit against the charges of 150/rupees only which i agreed. Your technician has come identified the problem and things was solved. But on 5th on words i am recieving a message from tata sky saying that i have to recharge again otherwise your connection will be deactivated from 6th onward. On my screen in a/c details it showes deduction of 150 rupees only so it means my a/c has to have balance of 270 rupees which supposed to be enough to manage my a/c for 19 days. And if you charge anything extra beside the visiting charges i should be informed and acknowledged by me. Secondly from yesterday i have made 8 calls to customer care but they have unable to genrate the complaint and send me the complaint no via message. Otherwise for every if & buts you all are sending us the message which is not acceptable at all.. Which i consider as fraud and cheating case.
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Aug 9, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2020
Tata Sky Customer Care's response
Hi, help is here. Requesting you to share your RMN/Sub ID for further clarification.
Verified Support
Sep 08, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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