[Resolved]  Tata Sky — wrongly debited dth a/c by rs 225/-

Address:Indore, Madhya Pradesh

Complaint against wrongly debit the account
Tatasky dth id [protected]


Last month, we could not see 4-5 days the zee news channel (No. 511) on my tv through my tatasky dth connection. Others all channel were clearly seen only zee news channel not respond. I have lodged so many complaints through by rmn [protected].

Thereafter three days gone, your service provider boy just came for a few minute & touch the set top box and thereafter said me "sir take hd connection with new set up box”. He did not provide any services. I am totally unhappy & dis-satisfied with service provided by tatasky service.

My problems not solved. Your service boy just came for a minute & touches the set top box and thereafter said me"sir take hd connection with new set up box”. He did not provide any services. I am totally dis-satisfied with service provided by tatasky service, ultimately, i had resolved my problems though personal vender with my own source.

I am shocked when come to know that you had charged rs 225/- without doing nothings. Therefore i request you reversed the charges debited to my account immediately.

If you not reverse the charges, i will take legal action & knock the door of consumer forum court. All future legal expenses and cost of mental harassment etc. Will also claim with the wrong debit entry of rs 225/-.

I request you please waive / reverse these service charges immediately.

Prapanna
Rmn - [protected]

Dated: 15/12/2017
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Jan 17, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2017
Tata Sky Customer Care's response
Hi, that's not how it should have been. We have raised a service request (SR# 11Z8WEGM). Rest assured, you will hear from us soon. ^Vishal
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