[Resolved] Tata Sky — zee prime english hd package rate are not updated | |
I have been raising this concern with tata sky since last 20 days. My issue is with rates of tata sky website and zee entertainment network package rates. 1) 'zee prime eng hd' at tata sky web site = 41 rs per month 2) 'zee prime eng hd' at zee network website = 25 rs per month (Excluding taxes) Tata sky is making fool of their customers and when raising voice no one there to respond because they don't care. Customer is paying extra, tata sky is earning money, why would tata sky care if they are extra revenue on it. I am raising this concern here and expecting it can be taken forward for further action. Was this information helpful? | |
May 21, 2019 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Apr 12, 2019 Tata Sky Customer Care's response Hi, as per TRAI guidelines a broadcaster is supposed to inform about upcoming revisions in their packs/channels on their website 30 days prior to launching them on a distributor’s platform. We are in discussions with the broadcaster to incorporate their revised packs/channels on our platform and we will update the same on our website soon.
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