Tata Steel — Damaged tata pravesh doors delivered

Address:

VILL - SARGACHHI, P.O. - SARGACHHI ASHRAMA, DIST. - MURSHIDABAD, PIN - 742408

Hello,
I am Sk Sahabuddin from Murshidabad, West Bengal(Vill. - Sargachhi, P.O. - Sargachhi Ashram, Pin - 742408). I ordered 6 Internal Doors which was deliverd on 03/09/2020. But when the installer team came one year ago they found that the two internal doors were in damaged condition. One door's frame damage and other door's shutter damage.In this situation the installer team didn't install the two damaged doors. They told me that the doors will be replaced soon. But till now the doors were not replaced. I am getting surprised to think what kind of service Tata providing us. How much time will take to resolve this issue? Last one year when I contact to customer care I am just listening "Your case will be resolve soon." Again and again providing New Complaint ID and VOC...Will the doors be replaced??????????

Sk Sahabuddin