Tata Steel — Non delivery of gi sheets

Address:

H.no - 29-31, Edulaguda, Miryalaguda

Order was placed regarding tata shaktee iron sheets on 20.10.2020 in https://aashiyana.tatasteel.com website. Total quantity purchased 18 sheets amounting ₹ 16, 650/- only.

Order confirmed via email id's ([protected]@mjunction.in, devesh.[protected]@aashrayent.com) as well as customer care executive on 20.10.2020 and 21.10.2020. Confirmed with customer executive nearly 5 times regarding it's delivery confirmation and to update the wrong address in invoice. First 2 calls regarding confirmation of order and next calls regarding updating wrong address in invoice to correct it but customer executive said, " On the day of delivery their executives will call for location confirmation and there is no need to update any address."

Order cancelled on 26.10.2020 without prior notice and no explanations given in the order cancellation mail regarding cancellation of order from the company itself.

So there was no delivery of ordered iron sheets. But simply blocked the money for 10 days and returned back the amount without delivery of order.