Tata Steel — Theft on steel while delivery at site

Address:bhubhneshwar

Dear Sir/Madam,

We are Government contractors and we are building Income Tax Department residential building at Bhubhneshwar.

As part of the tender condition, we can only use primary steel for the construction work and Tata has always been our top choice for their transparency and fairness in trading & providing the steel at site without any error or, issue.

Our bulk order is routed through Sagar Business Pvt Ltd, who are one of the reputed dealers of Tata steel in Bhubhneshwar area and all our orders come from their trusted transporters.

As best industrial practice, receiver need to get the cart weighted at a trusted weighbridge before & after delivery to arrive at a net receiving. The nearest weighbridge from our site is apx 12 km, so we trusted on the dealer’s transporter to provide us the qty at site but turns out that we are now short of almost 55MT of steel at site.

When inquired we found that the drivers were taking out 2-3 bundles from cart after the first weight and they were producing the original company dispatch sheet for the receiving. Due to the work load at site, this foul practice was gone unnoticed. We counted the bundle unloaded by a cart when we found out & confirmed that the bundles were missing from the fresh unloading done at site, but the truck driver had gone same night and took receiving from our office for 100% delivery.

We contra tally the material at site vs material we have used and have government department approval on consumed steel & currently we are in short of 55MT of steel, which was illegally unloaded by truck drivers during the supply at site and this was done in frame of one month and was done in minimum 5 orders.

Our only mistake is that we trusted the company & their dealer’s network to supply us the material in correct quality. Is it so bad to trust a company like Tata steel to deliver us the material as per our PO? Feels really cheated as right now the short is almost amounting to plus 40 lacs.

Appreciate If you could please guide us to resolve this issue. Please let me know if you require any other papers from our side on this matter.

Thanks you.
Hemang
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Tata Steel customer support has been notified about the posted complaint.
Dec 02, 2021
Updated by shubheng
Dear Sir,
There is no revert yet from any one from your team. Appreciate your help here.
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