Comments
Dear Customer,
As per the telephonic conversation with you on your alternate number. We would like to inform you that your concern related to network has been crosschecked by our concern department and found that testing was done in your area by our Network team and it was confirmed that your area at present falls under highly utilized category.
Further, after a thorough inspection of the network, our technical team has ascertained that area where you are using the connection is optimized and there is no further network augmentation planning.
Furthermore, we would like to inform you that your concern related to billing has been crosschecked by our concern department and as a service gesture an adjustment of amount Rs.788 /- has been posted in your account on date May 20, 2015.
The Current outstanding of your account is Rs. Zero.
Moreover, We would like to inform you that cancellation request of your Photon connection has been registered vide docket number[protected] dated May 21, 2015 and your connection has been disconnected.
Please be informed that you will receive a final bill on prorate basis post disconnection, in case usages are found in it, you will be required to make the payment for the same as per your billing cycle.
We regret losing your valuable patronage.
Regards,
Tata docomo
As per the telephonic conversation with you on your alternate number. We would like to inform you that your concern related to network has been crosschecked by our concern department and found that testing was done in your area by our Network team and it was confirmed that your area at present falls under highly utilized category.
Further, after a thorough inspection of the network, our technical team has ascertained that area where you are using the connection is optimized and there is no further network augmentation planning.
Furthermore, we would like to inform you that your concern related to billing has been crosschecked by our concern department and as a service gesture an adjustment of amount Rs.788 /- has been posted in your account on date May 20, 2015.
The Current outstanding of your account is Rs. Zero.
Moreover, We would like to inform you that cancellation request of your Photon connection has been registered vide docket number[protected] dated May 21, 2015 and your connection has been disconnected.
Please be informed that you will receive a final bill on prorate basis post disconnection, in case usages are found in it, you will be required to make the payment for the same as per your billing cycle.
We regret losing your valuable patronage.
Regards,
Tata docomo
We have received your complaint and we will ensure it is resolved soon.
Regards,
Tata docomo