Tata Teleservices Complaints & Reviews

I am getting emails from tata about my bill payment from long time, i was customer with them for long time and then i got international visa and i was in hurry and i called customer care to deactivate my number and i cleared all my bills. And then 3 mounts latter they continue sending me email for bill payment and now legal compliant emails. I am not happy with them at all.

Please assist

Placed a disconnection request on 16th nov and i received a call from call center that the request is taken and effective 16th i will not be charged. Again on 23rd, i came to know that they had not taken the disconnection request and i keep receiving calls why do you want to disconnect. Why do you guys prolong a request, i do not understand.

I had recorded the first call where the executive had mentioned that he had taken up the disconnection request. Please address it asap.

Email - disconnection request on[protected]~m31960768

Hi,

I got a call from [protected] and the person was asking for bank details, debit card no, date expiry and cvv no and otp.

Actually i have complained about my credit card issues and there i have mentioned my phone no. He got my no and first he asked to me like, sir i am calling from bank and tell me about your issues because you have complained. So i thought it might be call from bank agent. Then i told to him about my issues. Then he told me that sir, it will be resolved, but you will have to pay 20 rupees for government stamps. So i told, its okh and i told i will pay you 20 rupees through paytm. Then he denied and told me that no sir, we are from bank, we only accept debit card details.
Then i gave to him my card no and date expiry. Then he told, sir one otp will be sending to your mo no. Please give me so 20 rupees will be deducted.

I got a otp and it was for 9998 rupees. Then i cut the call and i checked this no on truecaller. It was showing call fraud from andhra pradesh.

Then again i called to him and i told to him. You are fraud and all then he understood and start abusing to me. Then i told i am going to do fir on your no then he abused me and told to me you can do whatever you wand and all in all nonsense manners.

By god grace i did not gave him the otp. But it is happing with many people.
They are collecting the no from this website and they are doing fraud.

Requesting you to please take the necessary action on that to save the another people to save this kind of fraud.

Thanks
Ravi kumar

I have been continuosly mailing the tata tele services to de activate my connection from may 2017 as i am not using their service any more and cleared their dues till that time. But they didnt even cared about any of those mails and kept on sending new bills. Now they have sent a legal notice against me.

In - curia law chambers
Advocates and legal consultants
No;18 1st floor, ld s arcode, 11th cross, cubbonpet, bangalore-02
Cin – u74899dl1995plc066685
To:-
Date : 17-nov-17

Tobyjames. Jtata consultacny services

Account no:- *
Del - no:- *

Subject: legal notice on behalf of tata teleservices ltd.


Under instructions from our client m/s. Tata teleservices limited, 2-a, old ishwar nagar main mathura road, new delhi - 110065 herein after referred to as our client, we serve you with this legal notice:

1. My client is a leading unified access service provider in india and provides various telecom and other services in various telecom circle in india by virtue of licenses granted by department of telecommunications (Dot), government of india.
2. That you approached my client for availing services, for which you have duly signed subscriber application form and other related forms and submitted documents as per the norms prescribed by dot for availing the services.

3. That you stopped making payments for the services rendered by my client for reason best known to you, despite availing the services of my client to the tune of rs 1126/-


4. That there after my client requested you to make the aforesaid payment, however, in spite of repeated reminders and request, you have failed and neglected to make the payment of the legitimate dues of my client amounting to rs 1126/-as on date.

5. That you acts and intention clearly amount to breach of trust and dishonesty to our client. Hence you have made yourself liable to be prosecuted under various provisions of civil/criminal laws, as applicable.

6. By this legal notice, you are hereby given an opportunity to make the aforesaid payment of rs.1126 /-within 7 days hereof, failing which, we have clear instructions from our client to initiate appropriate legal proceedings against you for the aforesaid offences at you costs, risk and consequences.

For any clarification, you may contact contactable:- lincy
Contact-no:- *

I have replied to this email as well with all the screen shots for the previous mails i sent. But i am sure that they will not read this mail either.

Sir humra no bina kisi reason ke off kr diya gya h hum complainte or mail kr kr ke thk gai h koi bi reply ni ata [protected] mera ye no suddenly off kr diya gya sub payment clear h fir bi koi help ni idea or tata ne humko pareshan kr diya h so pls help me my contacts is [protected] idea walo ne dno ke reason ki vajha se humara no band kr diya h or kha ki ye jis company ka old no h uske ps chal gay h pr tata pr bi ni aya humkk ye no urgent chahiye pls hlp

Respected sir,
Myself ashish saluja. Sir my outgoing calls on my both mobile numbers have been blocked from trai. This was the message that i received in my both numbers.

I have submitted my complain and again submitted my aadhar card copy and photo to tata docomo oulet, aamapara chowk, raipur chhattisgarh

Till now my issued is not being resolved and tata docomo executives were saying that your mobile no will also be blocked

My mobile no is[protected] &[protected]

I have disconnected my tata connection in oct-2013.
Customer care confirmed on phone that connection is discontinued once i made payment for the october.

After one month, i am receiving the bill for next month i. E. Nov 2013 and continue to receive the same even after telling them periodically whenever contacted that i am not using the services any more and this is wrong bill as i never availed the service.

They continue to send dishonest mails claiming that i have not made the payment. Kindly help.

When a consumer disconnects the account, he or she contacts customer care and i had done the same and opted out. But, they continue to harass by sending mail without any basis.

Strong action is needed in this regard, as these issues by the same provider is being brought forward by many consumers. Their consumer complaint id [protected]@tatadocomo.com is useless and not responsive.

I have a landline of tata teleservices with no 66312711, my outgoing services were barred due to non payment of bill on time. Later i paid my outstanding amount of rs.356 on[protected] but till today my outgoing services are not activated. I made complaints to customer care no.[protected] &[protected] on[protected] &[protected] respectively, which were closed without being attended. I spoke to couple of floor managers on customer care number (Ms. Pooja & ms. Prajita) and they assured that outgoing services will be activated within 3-4 hrs, but till date the services are not activated.
Whenever bills are not paid on time the outgoing calls are disconnected and sometimes we are being charged for late payment also.

Dear sir/madam,

I am mudassar mulla receiving emails from advocate deepak choudhari ([protected]@gmail.com) regarding payment due on belown mobile number;

Mobile number: [protected]
Account number:[protected]

I would like to share that i have never used service with above details, still every one or two days i am getting emails. I am not a expert but this could be mistake or fraud case done by some unknown person. Also i would like to highlight that i never stayed on address the above mentioned number is registered. Before i change my house i have already paid last bill amount then deactivate service.

Please let me know what steps should i take. For more information please revert back.

Best regards,
Mudassar mulla

Hello,

A/c #[protected]

We are supposed to receive a refund of two months advance amount which we paid. We have been following up tts from past few months on this. Instead of giving back our money, they have sent a legal notice claiming dues from our end. This is very unethical on their part. Their services are already hopeless. We already lost our business for one week. Added to that they are harassing the customers with false claims.

No;18 1st floor, ld s arcode, 11th cross, cubbonpet, bangalore-02
Cin – u74899dl1995plc066685
To:-
Date 15-sep-17

Account no:- xxxx8113
Del - no xxxx999

Subject: legal notice on behalf of tata teleservices ltd.

Under instructions from our client m/s. Tata teleservices limited, 2-a, old ishwar nagar main mathura road, new delhi - 110065 herein after referred to as our client, we serve you with this legal notice:

1. My client is a leading unified access service provider in india and provides various telecom and other services in various telecom circle in india by virtue of licenses granted by department of telecommunications (Dot), government of india.
2. That you approached my client for availing services, for which you have duly signed subscriber application form and other related forms and submitted documents as per the norms prescribed by dot for availing the services.


3. That you stopped making payments for the services rendered by my client for reason best known to you, despite availing the services of my client to the tune of rs 686/-


4. That there after my client requested you to make the aforesaid payment, however, in spite of repeated reminders and request, you have failed and neglected to make the payment of the legitimate dues of my client amounting to rs 686/-as on date.

5. That you acts and intention clearly amount to breach of trust and dishonesty to our client. Hence you have made yourself liable to be prosecuted under various provisions of civil/criminal laws, as applicable.


6. By this legal notice, you are hereby given an opportunity to make the aforesaid payment of rs.686 /-within 7 days hereof, failing which, we have clear instructions from our client to initiate appropriate legal proceedings against you for the aforesaid offences at you costs, risk and consequences.

For any clarification, you may contact contactable:-ranjini
Contact-no:- [protected]

Please note:- in case you have already made a payment then please ignore this letter and provide us with the payment details by replying to this mail or contacting our above mentioned representative

*

Inspite of repeated calls to customer care to deactivate the service i received this legal notice forcing customer to pay 686. I have never used or made any calls through this number for last 6 months. I demand that my service has to be disconnected and tts has to revoke the legal notice and declare that i dont owe any amount to them
I tried contactinf the person above and that person politely heard but never responded to my greivances i had to call that person back demnading for a reply. If this is the kind of treatment that customers get, tata docomo i warn you that you will soon go out of business and all your irresponsbile representatives will have to answer for their negligence

I am a customer of tata teleservices for landline service number[protected] from more than one year. The handset sold by the company was made in china product of very inferior quality and we could make it, that it will only survive its warranty of just one year only. It happened in the same way as expected and on 21aug2017, our handset stopped working with no incoming /outgoing calls even though screen shows numbers being dialled.

I initially went to their business associate dixit enterprises in shop no. 5, 80/66a, malviya nagar, new delhi and mr. Bhola nath trivedi advised us to go to service centre in connaught place. We decided to go nearby customer service centre in h-15a, kalkaji, new delhi and mr. Jyoitirmay advised that you need to buy new handset and it cannot be repaired. He gave us the price list of new handset as rs 1850/- and also repaired old set as rs 1100/-. Though company is refusing to repair the handset but they are selling old repaired phones at cheaper price to their customers.

We have also sent three mails to their customer service e-mail id < listen @ > and also registered complaint on their website and we were subsequently allotted two complaint nbrs #[protected] and #[protected] on same day but all in vain. They have closed the complaint by their automated mail without any solution so far. The mail dtd 7sep from customer service manager mr. Anku maan has advised that if you wish our engineer can visit your house for checking the instrument and visiting charges is rs 250/-. Inspite of fact that their service centre has already earlier examined the handset which they wish to fully ignore inspite of being aware of it. But their focus is only to make money and not concerned or bothered that from last more than 22 days instrument is lying dead and customer is not able to utilize their services. Not only that, they advised full phone rent shall be charged even though instrument is lying dead and we have already received the bill for sep17 on 11sep17.

It is complete service failure in the part of tata teleservices and this callous and irresponsible attitude shows that they are only concerned about making money from customers and not bothered about their quality of services.

Kindly look in to this matter and make sure the service providers are not able to do cheat and harass the customers to whom they are serving and their 'existence' is fully dependent upon them.

Tata photon number :[protected]

Let me clarify one thing i am continuously sending mails to tata teleservices but no one is ready to reply where my device got damaged/broken in october 2016 and i am absolutely unable to use it, and in october 2016 i visited the tata store in sector-4 vaishali ghaziabad and give request to close it because it is got damaged and clear my all dues till that date.

And a lady told me sir please call our customer care to close it and i had called up the customer care then executive said sir we will replace it free of cost because your device is in guarantee till jan 2017. Then i said madam i am going somewhere outside for 3 months so please close it but she convinced me to retain it on some plan where i have to pay rs. 150 for three months only and my device will be replaced free of cost as per cust care executive. But when i visited the tata store in sector 18 noida they said sorry sir we can't replace it you have to take new connection i said your cust care executive told me it would be replaced by you free of cost then why are you refused it.

Then i tried to convinced them to replace or close it. And i called the customer care to closed it immediately because this is your fault your employee given me a commitment otherwise i had closed it from my side in october 2016 and paid total bill amount, so please close it i don't want to continue and it has been closed at that time.
Then where it bills comes regularly and why should i pay it whether i can't use it because it was damaged tata's employee fully misguided me i should take a legal action for misguiding, cheating and disheartning me regularly and you are send me a notice no problem i am also going to take appropriate action in consumer court and i have all the proofs regarding the same.

Tata photon number :[protected]

Regards,
Santosh kumar
Mo-[protected]

Sir mera name ali he
Meri wife sms job ke liye apply kiya tha t. T services me mujhe registration ke liye bola gaya ki aap 1000/- jama kardo mene kara diya
Fir company ki taraf se call aaya ki aapki connectivity micromaxx phone me nhi ho aarahi he to aapko company soni
Ka mobile provide kar rhi he jiski keemat 39000/- he 6000/- aapko jama karane honge orr baki jisse through aapka registration hua he wo madam chukayenge mene 6000/- rupay bhi jama kara diye company ke account me t t services ke name se. Phir hamne mana ker diya ki hame kaam nhi krna he to unhone bataya ki refund ke liye apko 6000 aur jama krwane hoinge phir bhi refund nhi hua h aur hamne total 16000/- deposit krwa chuke hai.
Koi sonia aur ritu naam se through mera registration ho rakha he
Unke cell no..-[protected]/[protected] aap please refund krwaiye

I raised a cancelation request on 28th sep 2015 but the disconnection was done only on 4th oct. I was charged full rental until 20th oct. When i am trying to seek clarification on the disconnection date they are giving me different dates on mail, call. They have sent many mails asking to pay the dues but no one is helping me understand how those dues were calculated. I am not surprised they lost market share in data services. Their processes and customer service is pathetic.

Hi team,

This is regarding to the mails which i am getting on behalf of tata docomo services as notice to something which was already resolved from tata services ages back.

I'm not sure why and who is sending these mails but it seems to be fake as there is no action i need to take or tata docomo needs to take on me.

Please check who is sending these bogus mails and should be stopped from tata services.

I just received an email from someone called advocate deepak choudhari for an overdue of rs. 335. This is related to account number account no:[protected]. I settle all the bills and disconnected this number in may 2014. But still i receive mails like this which are nothing but threat letters. The amount is small, i can easily make the payment and settle this. But should i do that and succumb to this meaningless threat? I made a request to disconnect the account in may 2014 and it was acknowledged. But they only disconnected the number in august 2014 and i left pune in early june. Why should i pay if the company fails to disconnect the account despite my request? I also requested the company to come and collect the modem in may and no one turned up. So i had to leave the modem with a friend of mine from whom the modem was collected later. I am attching a snapshot of the email that i sent to tata docomo requesting to disconnect the account in may. This kind of irrational email and threats are not at all expected from a company of tata's repute. Please suggest ways through which this can be dealt with.

Hello,

This is in reference to complaint no. 346418, i wish to inform that we had resigned from status as a channel partner for tata teleservices ltd. And requesting subsequent full and final refund proceeds.

Please find below following related details :-

Resignation date: 30th august 2016
Distributor code: [protected]
Vendor code: 1242909

We have duly sent all f&f formalities related documents (Also attached for reference) to postal address mentioned below which is addressed to mr. Vipin kumar (Senior executive distribution, email: vipin. [protected]@tatatel.co.in, ph. No. 91-[protected])

Documents sent on address: (Courier tracking slip attached for reference)

Tata teleservices limited
A-37, sector 60,
Noida 201301


We have not received any acknowledgement as yet. Request you to kindly look into it and update us accordingly.

You may contact us on following:

1. Name: sunny sodhi
Email: [protected]@ileads.co.in
Ph. No.: 91-[protected]

2. Name: samuel mohan
Email: [protected]@ileads.co.in
Ph. No.: 91-[protected]

Regards,

Samuel mohan.

Dear sir, mera tata docomo no. [protected]. jo ki 17 /6/2017 ko mobile ke sath chori ho gya..maine no band karwaya ..aur new replacwnt sim maine 19/6/2017 ko liya ramgarh cantt jharkhand se...shop ka name tha ..univershal telecom..but mera sim abhi tak on nahi hua hai..itna time lagta hai kya ek sim on hone me..itni gandi service hai aaplogo ki mai nahi janta tha.agar aisa hi chalta raha to tata docomo ke network ko chorkar sabhi log port iarwa lenge other network pe..isliye apse guzarish hai ki jald se jald mere sim ko on karne ki kripa kare..shop me bolte hai ki mera document chala gya hai to sim abhi tak mera on kyu nahi hua..ab aap hi kuch kijiye jaldi..mai apke msg ka wait karinga...plz help me..

My self Anil kumawat
Again complaint against
Tata teleservices Ltd

Tata Tele Services Limited
jeevan bharati tower I, 10th floor, 124, new delhi, Noida (110001)
Sir Mene pahle bhi bataya issue adress ka use karke aapki company ne mujhe sms job ka offer kiya tha unkaa name he
Sonia([protected])
Jo apne aapko tata teleservices ka employee bolti he unhone mujhe alag alag tarike se ab tak 17000/- le chuke jiski account details Mene pahle bhi provide ki thi
Ab tak mujhe job nhi milaa or paise refund karne ki maang kar raha hun to or maybe bahaane bana rahe he ki ye company ke system me nhi aata aapko paise return nhi kiye ja skate or ye company ke fund me chale gaye he
Paise wapas Mene ke liye aapko 10000/- rupay orr jama karane honge esaa bol rahi he sir ab me police complaint bhi karne wala me uska jimmedar nhi Hun ki wo aapki company ka member he ya nhi
Meri bhawnaao ke sath khilaado hua he