My internet account number is : [protected] in Tamil Nadu Circle My name as per account is : Sriram N and I've paid all past dues properly and closed my accounts with them.
But still they keep sending the court notices to my home address in India and by email to me. At present I'm out of india on my work. So could not handle this case myself.
This is become a way of torturing the people and collecting the money even if they paid properly.
PLEASE TAKE SERIOUS ACTION AGAINST TATA TELESERVICES LTD
in TAMIL NADU circle.
The proofs are as follows :
Email Paid Receipt : PROOF #1
We thank you for your payment of Rs.1093 made on 23-07-16 for Photon [protected] through ONLINE.
Cheque payments are subject to realization.
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Photon Care Team
Give us a missed call at[protected] from your registered mobile number and we will send your Photon account statement through SMS.
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For Photon call[protected]/7 toll-free) from registered number | For Mobile & Walky call 121 (24/7 toll-free) from Tata number or[protected] from Non-Tata number | Write to us on [protected]@tatadocomo.com
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Account Closure Email : PROOF #2
Aug 2 at 6:09 AM
Dear Mr. Sriram,
We refer to your email dated 02-Aug-2016 regarding disconnection and payment history information of your Photon number [protected].
As per our telephonic conversation on[protected], please be informed that we are unable to process your request to disconnect the connection immediately as the billing would be stop within 7 days from the date of disconnection request registered and account will be disconnected on same day as per disconnection procedure.
The request for disconnection of your Photon Number has been raised on 02-Aug-2016 and the request number for the same is[protected] .Our Photon Care representative shall get in touch with you within 48 hours with respect to your request.
Please note that the connection will be deactivated on 09-Aug-2016 unless notified from your side. The current outstanding in your account is Rs.00.
We would like to inform you that your payment for Rs.1093.00 has been updated with online payment transaction ID: 4526075 dated 23-Jul-2016.
Please use your Photon Account Number[protected] to make the payment.
We appreciate your valuable association with us and hope to see you back in our network soon.
If there� anything else that you want to share with us, we are all ears.
To Pay online go to https://www.billdesk.com
To download Photon dialer, troubleshooting guide, Brand Stores, latest bill plans & recharges, visit www.tatadocomo.com | Reach 24/7 Photon Customer Support at[protected]toll-free)
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Registered Office : Tata Teleservices
Limited, Jeevan Bharati, Tower 1, 10th Floor, 124 Connaught Circus, New Delhi 110001.
Visit our Website at www.tatadocomo.com
Email us at [protected]@tatadocomo.com
* For Postpaid and Prepaid - 121 from Tata connection.
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* We are also accessible from non Tata mobile phones on[protected]. Toll free from TATA Mobile phones only.
i have contact docomo customer care number 121 due to my mobile billing issue for so many times but still not clear the issue and not satisfied for customer care officer answers pls check and do the needful..
Tata Docomo Number [protected]